Guest passes let your members invite guests to visit your business. This article covers how to create a guest pass, assign it to a membership, and view a client's guest pass activity.
Key tips
To use gym visit guest passes, the Gym Visits option must be set to ON in your available services settings. Class guest passes are available independently of this setting.
Before you can assign a guest pass to a membership, you must create a guest pass Purchase Option first.
You need the Manage Purchase Options permission to create and modify guest passes.
Create or modify a guest pass
To create or modify a guest pass:
Open the App Drawer
then click View All > Setup > Store Configuration > Purchase Options. To create a guest pass, click Create Guest Pass.
To modify a guest pass, select the guest pass from the list. Search or filter the list to easily find it.
Enter your client-facing details and configure the settings to your business needs.
Click Save.
Assign a guest pass to a membership
Once you've created a guest pass, assign it to a membership so members automatically receive passes each billing or renewal cycle.
View a client's guest pass history
To see all guest pass activity for a member, open their client profile and click Account > Guest Pass History. For more information, see View a client's guest pass history.
Adjust a client's remaining guest passes
To manually update the number of guest passes available to a client, go to their Passes & Memberships page. For more information, see Adjust a client's remaining guest passes.