If your membership includes gym visit guest passes, you can invite a guest to visit the gym directly from the Achieve Client App or the Client Portal. Each invitation is sent by email and/or SMS and uses one pass from your available balance.
For class guest passes, see Book a class as a client and Manage guest pass attendees in a class.
Key tips
You need an active membership with guest passes to send an invitation.
Your guest must redeem and visit before the invitation expires. The expiration date is shown on the confirmation screen after you send.
If your guest pass allowance resets before your guest redeems the invitation, the invitation is canceled automatically.
If your membership includes a guest check-in requirement, your guest must check in while you're at the gym. The guest will see a note about this on the confirmation screen if it applies.
Send a guest pass
To send a gym visit guest pass:
Open the Achieve Client App or sign in to the Client Portal.
Go to your guest pass. You can find it in one of two ways:
In the Achieve Client App, tap More, then tap Purchases.
In the Client Portal, click My Account > Passes & Memberships.
Click the guest pass to open the details.
Click Send Guest Pass.
Enter your guest's first name, last name, and email address or phone number.
Click Send. Your guest will receive an email or SMS message with a link to redeem the pass. Your available balance decrements by one immediately.