When a client needs more or fewer guest passes than their membership allows for the current period, you can manually update the count directly from their profile. This is a client-level adjustment and doesn't change the membership's default guest pass allowance. The count resets automatically at the next membership renewal.
How to adjust a client's guest passes remaining
To adjust a client's guest passes remaining:
Click Search
at the top of the screen, enter the client’s information, and click their name.
On the client's profile menu, click Account > Passes & Memberships.
In the Guest Passes Remaining column, click Edit
on the membership row you want to update.
In the Adjust remaining Guest Passes popup, review the read-only context: Membership, Guest Pass, and Guest Pass Period.
Under New value, enter the updated guest pass count. The value must be a whole number of 0 or more.
Click Save. The Guest Passes Remaining column updates immediately to reflect the new count.