Communication

Notifications

• Push Notifications
• Modify an email template using the visual editor
• Customize your automated notifications
• Enable custom notifications for services
• Locate disabled notifications
• Set a Do Not Disturb period for automated notifications
• Enable or disable automated notifications
• Add a virtual service email variable to your notifications
• Set up multiple service reminder notifications
• Client Notifications6 articles
• Staff Notifications8 articles

Message Center

• Enable Message Center
• Message Center
• Manage a conversation in Message Center
• SMS registration settings
• Submitting a regulatory application for Message Center
• SMS Messaging
• Message Center acceptable use

General communication

General communication with clients

• Contact your clients
• Modify an email template using the default editor
• Enrolling for A2P 10DLC (US businesses only)
• Email variables
• Client announcements
• Add, modify, pin, or delete a client announcement
• SMS variables
• SMS character limits
• Resend an email to a client