Attendance Reports

To access Attendance reports, click the App Drawer button , then click View All > Reports > Attendance.

Attendance reports provide valuable insights to help you gain a deeper understanding of how your clients interact with your business. These reports can be filtered using advanced filters as needed. For information about other report types, see Reports.

Report types in attendance reports

Report

Description

Appointment Cancellation

Displays the details for appointments that were canceled during the selected date range.

Appointment Details

Displays the details for scheduled appointments during the selected date range.

Appointment Summary

Displays a summary of appointments that were scheduled, attended, booked, canceled late, or marked as no-shows during the selected date range.

Attendance with Purchase Option Details

Displays the details for Purchase Options used to book services during the selected date range.

Attendance with Purchase Option Summary

Displays a summary of the number of times a Purchase Option type was used to attend your services and the number of clients who booked your services using that Purchase Option type during the selected date range.

Booking Source

Displays the online sources of bookings made at your business during the selected date range. Sources include web apps, mobile apps, widgets, Explorer listing, and more.

Check-Ins

Displays a list of clients who checked in to services at your business during the selected date range, including details such as the service name, time of check-in, type of check-in, and the Purchase Option used.

Class Utilization

Displays how many clients on average take various classes.

Class Details

Displays the details for scheduled classes during the selected date range.

Class Schedule

Displays details for classes that are starting and/or ending during the selected date range.

Class Summary

Displays a summary of classes that were scheduled, attended, booked, canceled late, or marked as no-shows during the selected date range.

Client Analysis

Displays client information and tracks your client’s attendance history.

Cross-Location Visit Details

Displays the details for cross-location visits occurring during the selected date range.

Cross-Location Visit Summary

Displays a summary of cross-location visits occurring during the selected date range.

Daily Attendance Summary

Displays a summary of scheduled services and attendance for the selected day.

From this report, you can view the attendance list for a service, cancel a service, modify the schedule of a service, or substitute the instructor for a service.

Event Details

Displays the details for scheduled events during the selected date range.

Event Summary

Displays a summary of events that were scheduled, attended, booked, canceled late, or marked as no-shows during the selected date range.

Social Sharing Details

Displays clients who shared a review, booking, purchase, or location for your business on Facebook and X during the selected date range.

Social Sharing Summary

Displays a summary of the number of times your clients have shared a review, booking, purchase, or location for your business on Facebook and X during the selected date range.

Unpaid Visits Details

Displays the details for unpaid visits occurring during the selected date range.

Unpaid Visits Summary

Displays a summary of the number of clients with unpaid classes, appointments, assets, events, or gym visits during the selected date range.

Video Metrics Details

Displays the details for how clients interact with your FitVID on Demand videos during the selected date range.

Video Metrics Summary

Displays a summary of your FitVID on Demand video activity during the selected date range.

Visits Remaining

Displays the details for clients who have visits remaining on Purchase Options that are active during the selected date range.

Wait List

Displays all services with active wait lists during the selected date range.

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