Wait List Report

To access the Wait List Report, open the App Drawer then click View All > Reports > Attendance > Wait List.

The Wait List Report shows services with active wait lists during a selected date range. Services are removed from the report once all wait-listed clients are promoted. You can use this report to view both upcoming and past services with wait lists. The summary cards at the top of the page provide an overview of the key information in the report.

Summary cards in the Wait List Report

Summary card

Description

Waiting

The total number of services with active wait lists during the selected date range.

Columns in the Wait List Report

Column

Description

Service Name

The name, time, date, and staff member related to the service with the wait list.

Location

The location of the service.

Staff

The name and profile image of the staff member scheduled for the service.

Spots

The maximum number of clients who can attend the service.

Booked

The number of clients booked into the service during the selected date range.

Waiting

For classes and events, the number of clients on the wait list is displayed.

For appointments and assets, the names of clients on the wait list are displayed in the order they joined. Click a client’s name to view their profile.

Off-site Location Asset

The name of the off-site location asset assigned to the session. This column is off by default. Add it using the column customization option. Sessions at your regular studio location show an empty cell.

Filters in the Wait List Report

Filter

Description

Client Types

Use this filter to determine which clients to include in the report based on their client type.

Start Time Range

Use this filter to determine which to include in the report based on the specific time range during which they occurred.

Classes

Use this filter to determine which classes to include in the report.

Events

Use this filter to determine which events to include in the report.

Appointments

Use this filter to determine which appointments to include in the report.

Off-site Location Asset

Filters results to sessions that used a specific off-site location asset.

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