Sign up as a new client

You can sign up for a WellnessLiving account through the Client Portal, the Achieve Client App (White Label version), or by using a sign-up URL. During sign-up, you must provide personal information, accept the terms, and activate your account through the confirmation email. If not activated, the client profile won’t be created. You can also sign up using your Google, Facebook, or Apple accounts.

Key tips

• If you sign up using Facebook or Google, your profile will be created even if you skip required fields at registration. You'll be prompted to complete those fields the next time you sign in to the Client Portal or the Achieve Client App.
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• If you sign up using Sign in with Apple, your profile may be missing your name or have an unfamiliar email address. This happens because Apple only shares your name once and may hide your real email address. You can sign in and complete your profile, or ask a staff member to update it for you.

Sign up using the Client Portal

To sign up using the Client Portal:

1. Open the Client Portal.
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2. On the Sign in page, enter your First name, Last name, and Email address, or any custom fields required by the business.
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3. Click Sign up. A registration confirmation email will be sent to your email address.
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4. From your email inbox, open the activation email from WellnessLiving.
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5. Click Activate Account.
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6. On the Create My Account page, enter your information in the required fields and review the terms and conditions.

   • Required fields are marked with a red asterisk.
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7. Under Signature Required, provide your digital signature.
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8. Select the I agree to use Electronic Signatures
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9. Click Create an account. Your account will be created, and you will be signed in.

Sign up using the White Label Achieve Client App

To sign up using the White Label Achieve Client App:

1. Open the Achieve Client App on your mobile device.
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2. On the login page, tap Sign up.

   • If your business uses the Basic version of the Achieve Client App, clients must sign up for your business using the Client Portal before they can sign in to your Achieve Client App.
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3. Enter your First name, Last name, Email, and Password, or any custom fields required by the business.
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4. Tap Sign up. A confirmation email will be sent to the address that was submitted.
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5. If the email doesn’t appear in your inbox after five minutes, check your spam/junk folder.
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6. In the email, tap Activate Your Account. Your account is activated, and you can now sign in with the email and password you provided during registration.

Sign up using a Sign Up URL

To sign up using a Sign Up URL:

1. Open the provided Sign Up URL to visit the signup page.
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2. On the Sign in page, enter your First name, Last name, and Email address, or any custom fields required by the business.
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3. Click Sign Up.
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4. A registration confirmation email message will be sent to the email address you entered above. Navigate to your inbox and open the email. If you don’t see the email message in your inbox, check your junk email folder.
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5. Click Activate Account.
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6. On the Create my Account page, enter your information in the required fields. Required fields are marked with a red asterisk.
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7. Under Terms and Conditions, provide your digital signature and select the I agree to use Electronic Signatures checkbox.
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8. Click Create my Account. Your account will be created and you’ll be signed in.