Signing in and out of your Wellnessliving account as a client

Clients can sign in to the WellnessLiving Client Portal or the Achieve Client App using their WellnessLiving account or a Google, Facebook, or Microsoft account, if it has already been connected.

Sign in or out on:

Desktop – Client Portal

To sign in

1. Using a supported browser, open the link to the Client Portal provided by the business you attend.
   ​

2. Sign in to the Client Portal in one of the following ways:
   ​

   • Click Sign in with Google and enter the credentials for your Google account.
     ​

   • Click Sign in with Facebook and enter the credentials for your Facebook account.
     ​

   • Click Sign in with Microsoft and enter the credentials for your Microsoft account.
     ​

   • To sign in using your Wellnessliving account:
     ​

     1. In the Email field, enter the email address associated with your WellnessLiving account.
        ​

     2. In the Password field, enter the password for your WellnessLiving account.

     3. Click Sign in.
        ​

        • If you want the system to auto-fill your email address and password the next time you access the Client Portal, select the Remember me checkbox.
          ​

        • If you forgot your WellnessLiving password, see Resetting a forgotten password.
          ​

To sign out

1. In the top-right corner, click your profile image.
   ​

2. At the bottom of the flyout, click Sign out.
   ​

3. If you’re signing out as a staff member, in the confirmation popup, click OK.

Mobile – Achieve Client App

To sign in

1. Open the Achieve Client App on your mobile device.
   ​

2. Sign in to the Achieve Client App using one of the following methods:
   ​

   • To sign in using your email address:
     ​

     1. Under Email, enter your email address.
        ​

     2. Under Password, enter your password.
        ​

     3. Tap Sign in.
        ​

   • To sign in with your Microsoft account:
     ​

     1. Tap Sign in with Microsoft.
        ​

     2. Tap Continue with Password and enter your password.
        ​

     3. Tap Continue.
        ​

   • To sign in with Facebook:
     ​

     1. Tap Sign in with Facebook.
        ​

     2. Tap Continue with Password and enter your password.
        ​

     3. Tap Continue.
        ​

   • To sign in with your Apple ID:
     ​

     1. Tap Sign in with Apple.
        ​

     2. Tap Continue with Password and enter your password.
        ​

3. Tap Continue.
   ​

To sign out

1. Tap the My Profile tab.
   ​

2. In the top-right corner of the screen, tap Sign out.