To access the Cash Closeout Report, click the App Drawer button 
then click View All > Reports > Staff > Cash Closeout.
The Cash Closeout Report is a staff report that displays a list of staff members who completed cash closeouts for your business during the selected date range.
How voids and refunds affect the Cash Sales Balance
The Cash Sales Balance reflects cash sales processed within that closeout period. If a cash sale is voided or refunded after its original closeout period has ended, the void is applied to the closeout period in which it was processed, not the period in which the original sale occurred. This can make the Cash Sales Balance for the current period appear lower than the total of cash sales made during that window.
Example: A $50.00 cash sale is made just before a closeout on March 1. The sale is counted in the March 1 closeout. The sale is voided the next day, which falls inside the March 1 to March 15 closeout period. The $50.00 void is subtracted from the March 15 Cash Sales Balance.
If your Cash Sales Balance seems lower than your manual cash total, check whether any sales from just before the previous closeout were voided or refunded after that closeout was completed.
Modify a cash closeout
To modify a cash closeout, follow these steps:
In the Cashout Edit column, click Edit
next to the cash closeout you want to modify.
Make the required changes to the tender and coinage quantity and click Next.
Review your modifications and click Complete.
Summary cards in the Cash Closeout Report
Summary cards | Description |
|---|---|
Total Closeouts | The total number of cash closeouts made during a selected date range. |
Columns in the Cash Closeout Report
Column | Description |
|---|---|
Date | The date and time that the cash closeout was made. |
Staff | The staff member who closed out the register or till. |
Location | The location that the cash closeout was made at. |
Previous Cash Closeout | The most recent date and time that the till or register was last closed out. |
Cash Sales Balance | The amount of cash that was taken in since the last cash closeout. Note: If this number looks lower than expected, see How voids and refunds affect the Cash Sales Balance. |
Actual Cash Counted | The amount of actual cash counted when performing a cash closeout. |
Over/Short | The amount of additional or missing cash in the till or register at this closeout. |
Cash Deposit | The amount of cash that was deposited to the bank for this cash closeout. |
Ending Balance | The amount of cash that was left in the till or register after this cash closeout was completed. |
Cashout Edit | Click the button in this column to make edits to the cash closeout. |