Recommended image sizes and formats

Upload images to visually represent and identify various aspects of your business. The recommendations and limitations for images vary depending on where the image is being uploaded.

To learn how to add or remove an image from a service or Purchase Option, see Managing service and Purchase Option images.

Recommended image sizes and formats

Where you can upload the image

Where the image appears

Recommendations

Limitations

Appointments

  • Store

  • Client Portal

  • Achieve Client App

  • Use a .png or .jpg.

  • Opt for dimensions around 480 x 270 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 480 x 270 (16:9) pixels.

  • Maximum dimensions are 7680 x 4320 pixels.

  • Maximum file size is 20 MB.

Belts

This image appears on the client profile of clients who have received the belt.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 100 x 100 pixels.

  • Minimum dimensions are 100 x 100 pixels.

  • Maximum file size is 20 MB.

Book-a-Spot assets

  • Store

  • Client Portal

  • Achieve Client App

  • The corners of this image will be cropped.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 150 x 150 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 150 x 150 pixels.

  • Maximum dimensions are 7680 x 4323 pixels.

  • Maximum file size is 20 MB.

Business logo

This logo appears at the top of your WellnessLiving interface.

  • Use a .png or .jpg image with an aspect ratio of 2.2:1.

  • Opt for dimensions around 220 x 100 pixels

  • Minimum dimensions are 220 x 100 pixels.

  • Maximum dimensions are 1024 x 1024 pixels.

  • Maximum file size is 20 MB.

Classes

  • Store

  • Client Portal

  • Achieve Client App

  • Use a .png or .jpg image.

  • Opt for dimensions around 480 x 270 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 480 x 270 pixels.

  • Maximum dimensions are 7680 x 4321 pixels.

  • Maximum file size is 20 MB.

Class announcements

  • Client Portal

  • Achieve Client App

  • Use a .png or .jpg image with an aspect ratio of 16:9.

  • Opt for dimensions around 1920 x 1080 pixels.

  • Minimum dimensions are 770 x 435 pixels.

  • Maximum file size is 20 MB.

Client profiles

Client’s profile and anywhere else the client is listed, such as reports and your client list.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 220 x 220 pixels.

  • Minimum dimensions are 220 x 220 pixels.

  • Maximum file size is 20 MB.

Client Portal

The header in the Client Portal.

Use a .png or .jpg image with an aspect ratio of 1.6:1.

  • Minimum dimensions are 240 x 150 pixels.

  • Maximum file size is 20 MB.

Direct Mail

Sent postcards.

Use images with 300 DPI or higher. Files with less than 300 DPI are rejected.

  • To check your image's DPI, divide its pixel width by the postcard's width in inches (and repeat for height). For example, a 1275 x 1875 pixel image on a 4.25″ x 6.25″ postcard equals 300 DPI.

  • Include a 1/8″ border around the final trim size. Make sure no critical elements are within 1/8″ of the edge of the final trim size.

  • Minimum dimensions are 1875 x 1275 pixels.

  • Maximum file size is 5 MB.

Events

  • Online store

  • Client Portal

  • Achieve Client App

  • Elevate Staff App

  • Use a .png or .jpg image.

  • Use dimensions of 480 x 270 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 480 x 270 (16:9) pixels.

  • Maximum dimensions are 7680 x 4320 pixels.

  • Maximum file size is 20 MB.

Gift cards

  • Store

  • Client Portal

  • Achieve Client App

  • Accounts page of clients who have purchased it

  • This image is cropped when displayed in your store.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 200 x 200 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 200 x 122 pixels.

  • Maximum dimensions are 7680 x 4326 pixels.

  • Maximum file size is 20 MB.

Locations

This image appears on your location’s WellnessLiving Explorer page.

  • Use a .png or .jpg image with an aspect ratio of 2.2:1.

  • Opt for dimensions around 220 x 100 pixels.

  • Minimum dimensions are 220 x 100 pixels.

  • Maximum dimensions are 1024 x 1024 pixels.

  • Maximum file size is 20 MB.

Location image slider

Your location’s WellnessLiving Explorer page.

  • Use a .png or .jpg image with an aspect ratio of 2.08:1.

  • Opt for dimensions around 625 x 300 pixels.

  • Minimum dimensions are 208 x 100 pixels.

  • Maximum file size is 20 MB.

Products

  • Store

  • Client Portal

  • Achieve Client App

  • This image is cropped when displayed in your store.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 200 x 200 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 130 x 120 pixels.

  • Maximum dimensions are 7680 x 4325 pixels.

  • Maximum file size is 20 MB.

Purchase options

  • Store

  • Client Portal

  • Achieve Client App

  • Accounts page of clients who have purchased it

  • This image is cropped when displayed in your store.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 200 x 200 pixels, a minimum resolution of 480p SD, and a maximum resolution of 8K Ultra HD.

  • Minimum dimensions are 100 x 100 pixels.

  • Maximum dimensions are 7680 x 4324 pixels.

  • Maximum file size is 20 MB.

Staff profiles

On the staff member’s profile and anywhere else the staff member is listed, such as reports and your Staff Widget.

  • The corners of this image are cropped to fill a circle.

  • Use a .png or .jpg image with equal horizontal and vertical dimensions.

  • Opt for dimensions around 150 x 150 pixels.

  • Minimum dimensions are 150 x 150 pixels.

  • Maximum file size is 20 MB.

Thumbnail Image

Thumbnails of FitVID on Demand
videos.

Use a .png or .jpg image with an aspect ratio of 16:9.

  • Minimum dimensions are 640 x 360 pixels.

  • Maximum dimensions are 1920 x 1080 pixels.

Transformation Log

Next to a transformation log entry when Progress Picture is enabled in your transformation log settings.

Use a .png or .jpeg image.

  • Minimum image height is 560 pixels.

  • Maximum dimensions are 2570 x 4000 pixels.

  • Maximum file size is 20 MB.

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