QUICK Auto Check-In allows you to check a client in to a booked service or gym visit from the Search bar in WellnessLiving. When connected to a barcode scanner, QUICK Auto Check-In enables front desk staff to easily manage check in for clients using a key tag or the barcode found on the Achieve Client App.
Key tips before you begin
Make sure that QUICK Auto Check-In has been enabled.
When Enabling QUICK Auto Check-In, set the Client search field auto-focus value to 1 second to let clients scan in immediately after one another.
Clients with one booking are checked in automatically. For multiple bookings, staff must check them in manually from the client’s profile.
If there are no scheduled services for the day, but open gym visits are enabled, clients are checked in to the gym automatically.
Check a client in to a service using QUICK Auto Check-In
To check a client in to a service using QUICK Auto Check-In:
Click Search
on the top nav bar, enter a client’s information, and click their name.Alternatively, if a barcode scanner is configured, you can scan the client’s key tag, or the barcode found on the Achieve Client App.
Clients booked into a single service that day will be checked in automatically.
For clients booked into multiple services that day:
Under QUICK Check-in for Today, click Check-in or Check-in & Pay.
Check-in applies any valid Purchase Option the client has. If none are available, the client will be checked in as unpaid.
Check-in & Pay allows you to select an applicable Purchase Option and whether the client will be billed for the selected Purchase Option online or if they will pay in person.
Check-in result popup
After every QUICK Auto Check-In scan, a popup appears to confirm the outcome. It shows the client's photo (or initials if no photo is on file), the client's full name, the service name, and the date and time of the service. The popup closes automatically after three seconds, or you can dismiss it by clicking anywhere on it.
Check-in successful – The popup header appears in green. No action is required. Click Close or wait for it to close on its own.
Check-in failed – The popup header appears in red and lists the specific reason the check-in couldn't be completed. Some reasons are clickable and take you directly to the relevant section of the client's profile so you can resolve the issue. Click Close to dismiss the popup.