Achieve Client App: Profile options

This article outlines a variety of useful tools and settings that can be found in the My Profile tab of the Achieve Client App.

Options

Option

Description

Edit profile

Tap this option to edit your client profile across the system.

Client ID

Your unique client ID that you can use to check in to a business via the Self Check-In Kiosk. Display this barcode on your mobile device for a staff member to check you in using a barcode scanner.

My Relationships

If you have relationship profiles associated with your client profile, tap the profile of a relationship client to access their account.

Notifications

Tap this option to view any unread notifications in your Achieve Client App.

Alerts

Tap this option to view user alerts or flags that have been added to your client profile. You can long tap alerts or flags to display the full message. You can also tap on other alert types to address them:

  • Tap on a transformation log alert to go to the Transformation Log screen and enter an update.

  • Tap on an account balance alert to go to the Billing & Payments screen and make a payment.

Billing

Tap this option to view or edit your individual billing information, including account balance, account history, saved credit cards, and saved ACH accounts. Enter a code to redeem any gift cards or Daily Deal Redemption Codes discounts.

Purchases

Tap this option to search and view your purchases.

Rewards

Tap this option to view your rewards points, contests, and prizes.

My Activity

Tap this option to view your recent activity on WellnessLiving including booked services, attended services, and earned reward points. Opt out of email notifications and alerts from this page.

Transformation

Tap this option to track your fitness, enter new logs, and compare with past logs.

Logbook

Tap this option to view your FitBUILDER workout of the day (WOD) results.

  • Note: This option is only available if the business is subscribed to the white label Achieve Client App.

Goals

Tap this option to record and track your fitness goals.

Waiver

Tap this option to view any waivers you’ve signed with the business, along with the date the waiver was signed and an image of the signature.

Forms

Tap this option to view any forms you’ve completed or need to complete.

Settings

Tap this option to contact Support, view information about your app, change your notification preference, or connect your social media accounts.

Balance

Tap this option to view your account or adjust your account balance.

Files

Tap this option to view or download files attached to your client profile:

  • To view a file, tap Action and tap Preview.

  • To download a file, tap Action and tap Download.

My Metrics

Tap this option to view all classes you've attended and your workout performance from your class using Spivi. You'll see your total points, class rank, average and max heart rate, and calories burned. Key metrics like cadence, speed, power, and distance are also shown with detailed graphs for a full visual breakdown.

  • Note: This feature is only available if:

    • The business is partnered with Spivi and the client has attended a class synced with Spivi.

    • The client's email address isn't shared with another client or another WellnessLiving business.

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