Contact information for merchant processors

If you have questions about your merchant processor, like checking transaction statuses for your business, please reach out to the merchant processor directly. Check the table below for their customer care contact details.

For additional information related to your merchant processing, please contact WellnessLiving’s Merchant team by calling 1-888-668-7728 or emailing Merchant@wellnessliving.com.

Contact information for merchant processors

Merchant Processor

Contact Information

Argus Merchant Services

Argus Customer Care
Phone: 1-888-459-0660
Email: customercare@argusinvision.com

Barclays

Barclays Customer Care
Phone: +44 (0)1604 269518

First ACH

First ACH Customer Support
Phone: 1-877-770-7058
Email: support@firstach.com

Nuvei (formerly Pivotal)

Nuvei Customer Service & Technical Support
​
Phone: 1-866-687-3722

Nuvei Online Payment Solutions (24/7 availability)
Phone: 1-866-870-6927

Paragon (formerly Direct Connect)

Paragon Customer Care
Phone: 1-800-884-5208, option 1
Email: customercare@paragonsolutions.com

Paragon Account Setup
Phone: 1-800-884-5208, option 2
Email: wellnessliving@paragonsolutions.com

Paragon Technical Support
Email: techsupport@paragonsolutions.com

PayArc

PayArc Customer Support

Phone: 1-877-203-6624

Email: support@payarc.com

Payrix (formerly IntegraPay)

Payrix Customer Support
Phone (Australia): 1-800-893-804
Phone (New Zealand): 0800-480-054
Email: admin@integrapay.com
Website: https://www.payrix.com.au/support

Payrix Refund Processing Applications
Email: admin@integrapay.com

Paysafe (formerly Optimal Payments)

Paysafe Merchant Support
Phone: 1-888-709-8753, option 1, then 1
Email: customersupport@paysafe.com

Paysafe Technical Support
Phone: 1-888-709-8753, option 1, then 2
Email: technicalsupport@paysafe.com

QuickPay (formerly PayChoice)

QuickPay Customer Care
Email: office@quickpay.net.au or office@paychoice.com.au

Did this answer your question?